Loyalty system for e-shops

Explore why Ellity is the best
choice for building customer loyalty.

LOYALTY SYSTEM

Increase your sales with a retention system

Ellity is changing the game for your e-shop! Our unique retention system rewards loyal customers and motivates them to buy more often. Instead of always looking for new customers, keep your existing ones. With Ellity, you'll achieve profit growth without excess effort!

Rewards for purchases
Rewards for registrations
Holiday and anniversary rewards
Products for points
Gifts for points

A VIP programme that rewards your best customers

Deepen the loyalty of your best customers with an exclusive VIP program designed to meet your specific needs. Build custom VIP levels and offer benefits that will increase their loyalty to your store. Inspire your top customers to keep coming back.

VIP Level Entry Rewards
Reward your best customers when they enter the VIP level.
Comprehensive Setup
Create sophisticated VIP levels with custom requirements and thresholds needed to enter, maintain and re-enter each level.

More about the VIP programme

A referral programme is an attractive way to attract new customers

Get customers easily and inexpensively with a custom referral program that encourages your customers to refer your e-store to their friends and family.

Comprehensive program setup
Choose from a range of referral rewards including points, free shipping and in-store discounts. Set your rules and strategy.
Share on multiple channels
Allow customers to share your referral programme on all major channels including SMS, WhatsApp, social media, email and more.

All about the Referral Program

Pictogram of the Ellity retention system

ellity

Don't spend money on more traffic.
Build customer loyalty.

Leverage our expertise and solutions to build long-term customer loyalty focused on e-commerce conversions. Turn even price-sensitive customers into loyal and returning ones with Ellity's loyalty system. Try our loyalty system for Shoptet today and gain a decisive competitive advantage.

CZK 3 billion

Annual revenue

360 million. CZK

Revenue with drawdown

12%

Sales with pinning

Tomas Bata

"It is much more challenging and five times more expensive for us to acquire a new customer than to retain an existing customer."

our

Ellite Team

Ondra Polách

development

Peta Poláchová

consulant

Jirka Galandr

Digital marketing

Contact

Reference

We are trusted by more than 500 elite e-shops

Add from free

Excellent add-on, easy to set up and use, both for us as an e-shop and for our customers. They got used to it very quickly and we see an increase in orders after the first months of use. I also very much appreciate the great working helpdesk.

Miskino.cz

The loyalty system has significantly helped Rudolf Jelinek's e-shop to increase customer loyalty. We increased conversion rates by 26% and saw a significant reduction in customer acquisition costs. We are very happy with the results! We can recommend this loyalty system.

Rudolf Jelinek - Vizovice

A great add-on that has a number of nifty settings. We can even divide customer groups and set a limit for the minimum order amount to redeem points. Our customers have embraced the ability to collect bonus points with enthusiasm. We highly recommend this add-on.

Actifit.cz

But what I have to highlight is the great customer support, they helped us personally set everything up, advised us on everything we needed to know and even customized the add-on to our icon colors. They were quick to communicate and respond to our suggestions. This is simply what customer support should look like

Herb-garden.cz

our

Ellite blog

RAFT segmentation: how to sail from the abyss of discounts to the port of loyalty

They say the most expensive customer is the new one. And yet, most e-commerce stores are pumping their budgets into acquisition instead of holding on to the most valuable thing they already have - their own customers. Want to know the key to higher sales and lower costs? It's called RAFT. No, we're not floating on a wild river, but we are floating on data: Recency, Frequency, Amount and Type. This foursome helps you segment customers by behavior and get the most out of each segment.

5.1.2025

Loyalty program

How to set up a loyalty system on Shoptet: step-by-step credit and redemption factors

A loyalty system can be a powerful tool for repeat purchases and long-term customer relationships. But for it to work effectively, it needs to be set up correctly - i.e. in line with margin, average order value and your goals. This article will show you how to do that - specifically, we'll focus on key attribution and redemption factors.

3.26.2025

Loyalty program

Increase customer retention with Ecomail - effective emailing for your e-shop

Want to increase customer loyalty and encourage repeat purchases? Linking Ecomail with Ellity allows you to automate retention emailing and target customers at the right time. In this article, you'll learn how to effectively use email marketing to grow your online store on Shoptet and why Ecomail is the ideal choice.

3.10.2025

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Loyalty system for
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the customer received

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Create a loyalty system that customers love

Loyalty points

VIP programme