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Onboarding Ellity
We run the loyalty program so that it generates revenue quickly - not just "runs". Choose your form of cooperation. Without confirming the option, the project doesn't proceed; if you don't choose the paid option, you go Self-service according to our help (videos + tutorials).
Points and discount in the basket
Visible elements in the e-shop
Connection with e-mailing
VIP Club (loyalty levels)
Referral program
Customer overviews and segments
Products for points
Protection against abuse (min. order value...)
Handover and support
Extended support
Customizing integration and appearance
0
Switch on yourself by following the instructions
According to the instructions
According to the instructions
According to the instructions
According to the instructions
Basic statistics
According to the instructions
According to the instructions
E-mail within 2-3 days
No
price according to the assignment
11.800 CZK
We set it up for you
Let's turn it on and check
Basic connection
Basic connection
Basic connection
Base + export
According to the instructions
According to the instructions
Handover 30 min
No
price according to the assignment
19.500 CZK
We set up and test for you
We switch on, fine-tune the texts and the location
Full connection + 4 slots
levels, benefits, "VIP unlock" e-mail
rules, sharing texts, measurements
Full reports + segments + exports (CSV)
We design and deploy 3 products
We set and guard
Handover 60 min + 3 h consultation/year
Premium support 12 months
price according to the assignment
Exactly what we do - step by step
1. Self-service (FREE)
For those who want to manage everything on their own.
- You create an account and go through tutorials and videos.
- You turn on points collection and redemption in the cart.
- Use the template to create a "How points work" information page.
- Optionally, you can link Ecomail according to the instructions (basic expiration warning).
Support: by email, reply within 2-3 working days.
If you don't choose the paid option, you go this way.
2. START (11 800 CZK without VAT)
For a quick and sure start without "making it up".
- Short diagnostic (targets, margins, type of assortment).
- Suggest rules for points and application (how much makes sense where).
- Set up the system + enable the elements in the cart and profile.
- Connect Ecomail and set 1 smart automation (e.g. "points expiration imminent").
- Handover 30 min + checklist "what and where to watch in the data".
Result: points work, redemption in the cart is visible, email warns of expiration.
3. PREMIUM (19 500 CZK without VAT)
For e-shops that want results within 30 days (more points redemptions, VIPs, referrals).
- Workshop to set the rules: we will propose coefficients (how many points you give, how much the discount is worth), limits and protections against abuse.
- UI/UX fine-tuning: text and placement of elements so that customers actually use the points.
- Full integration with Email: 4 automatic campaigns
- change points balance,
- expiry notification,
- enter VIP level,
send PIN/registration. - VIP Club: levels, benefits, automatic reassignment + "VIP unlocked" email.
- Referral: set up "give a discount/get a reward", prepare sharing texts and measurements.
- Products for points: we select at least 3 "attractors" and deploy them.
- Reports and segments: turn on full reports and exports (CSV) - see who is buying repeatedly, where points are flowing and where they are not.
- 60 min handover + 3 hours of consultation per year + Premium support for 12 months.
Support: Premium support for 12 months.
Result: more points redeemed, first VIP transfers and customer referrals, clear data for next steps.
Our goal is to provide an efficient and fair onboarding process that meets your needs while respecting our support timeframe.
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60 orders per month
Basic reports
Points for purchases
Shoptet integration
Redeeming points in e-shop currency
Email support
You often ask us
Who is which option for?
Self-service (free): you have a simple e-shop and the time to follow the instructions.
Start(11 800 Kč): you want to get the basics set up correctly and quickly, without any unnecessary testing.
Premium(19 500 Kč): you want results as soon as possible, including a loyalty club with levels and referrals, full connection to emails and clear reports.
What exactly do I get for my money - when is it ready?
Start: set up points collection and redemption in your cart, enable visible elements in the e-shop, link to emails and introduce one automatic notification (for example, "points expire soon"). We'll show you where to track the numbers.
Premium: in addition, we'll design financial rules (how many points you give and how much discount is fair for them), launch a loyalty club with levels, a "Recommendations" program, add four smart email alerts (change points, expiration, enter a higher level, send a code), select and introduce "products for points", make detailed reports and data exports work. The handover is done on an hour call and you have three hours of consultation during the year.
When will I see the first results?
Often within two weeks, customers redeem their first discount points. Within three months, we typically see points becoming a regular part of the purchase and a growing proportion of orders where people use the points discount. The Premium option will usually speed this up - thanks to better visibility in the basket, smart emails and a loyalty club.
How will it work with emails? Who sends them?
We connect Ellity to your email tool (for example, Ecomail). Ellity sends information about points and events to it (balance change, upcoming expiration, promotion to a higher level, sending a code). The content and appearance of the emails are still in your hands. We set one notification in Start, and four in Premium. We make sure that nothing is sent twice.
Can you start a loyalty club with levels and "Recommendations" right away?
Yes - that's part of Premium. We'll prepare level names and benefits, progression rules, automatic reassignment, welcome email for the new level. For "Referrals" we set up fair rewards for both parties, prepare texts for sharing and measuring who brought in new customers.
We have a specific e-shop design or we need to connect to other systems - can you handle it?
Yes - it belongs to Premium. We fine-tune the placement and text of the elements so that customers notice and use the points. We'll also introduce anti-abuse protections (minimum order value to redeem points, waiting periods, exclusion of wholesale customers). We can also make custom connections.
What if I don't choose the paid option?
Then you go Self-service: you get access to the console, tutorials and videos. Support is by email with a reply usually within two to three working days. You can upgrade to Start or Premium at any time - but the turnkey work only runs after you pay for the paid option.